Client Service Representatives (CSRs)
Bobbie, VRCE – Lead CSR / Inventory Manager
Bobbie joined our Lakeview team in 2018. She has a background in customer service and retail with 7 years of experience. In 2025, Bobbie earned her Veterinary Receptionist Certificate of Excellence (VRCE). Bobbie and her husband, Daniel, have a son named Parker, and they lovingly share their home with two dogs named Pixel and Polly, and cats named Chips and Baker, who she adopted from Lakeview. She enjoys family gatherings and spends her free time crafting.
Hannah – Client Service Representative
Hannah grew up on a farm in Arcadia, raising rabbits, goats, chicken, deer, cats, and dogs. She received her degree of Fashion Marketing from UCO but felt a calling to care for people and pets and has been in the veterinary field since 2017. Hannah and her husband, Dustin, have three kitties named Memow, Kitten and Biscuit. She enjoys concerts, working in her garden and is a fantastic artist.
Maisie – Client Service Representative
Maisie is from Southern California and was inspired to pursue veterinary medicine since the 8th grade when she and her mom nursed their family dog back to health after it was attacked by coyotes. Maisie received her Bachelor of Science in Biology from California State University of San Bernardino in 2020. Maisie and her husband, Bryce have 4 loving pets: dogs named Indie, Joji, and Armin, and a cat named Skunk. Maisie enjoys bird watching, hiking, painting, and volunteering with animal rescues.
Katelyn – Client Service Representative
Katelyn grew up in Yukon and had experience in customer service before joining our Lakeview Team. She was actually a client first with our Lakeview Family, and her own experience with her pet inspired her to want to be a compassionate advocate for others. She is pursuing a Registered Veterinary Technician degree through Penn Foster and hopes to continue helping pets and people. Katelyn shares her home with her husband, Travis, and two dogs, Luna and Theo. She likes spending time with friends & family, reading and outdoor activities.
Kylee – Client Service Representative
Kylee is a Yukon native and had a background in customer service prior to joining our team in 2024. She was excited to start a job where she could serve both pets and people. Kylee and her roommate share two cats, Salem and Clementine. She enjoys reading, hiking, kayaking, family time and being outdoors and loves coffee!
Katie – Client Service Representative
Katie grew up in Texas and moved to OK in 2024. She started her veterinary journey by taking vet med classes in High School and began pursuing jobs within the industry. Katie enjoys helping people and their pets and seeing the positive outcome. She and husband, Ryland, have a mixed breed dog named Hooch. Katie enjoys family time, visiting family in TX and coloring.
Veterinary Technicians
Stacey, RVT – Operational Lead / Registered Veterinary Technician (RVT)
Stacey is an Oklahoma native from Yukon. She found her passion for veterinary medicine after rescuing a kitten and nursing it to health. Stacey graduated OSU-OKC in 2016 with her Associate Veterinary Technology and is credentialed as a Registered Veterinary Technician (RVT). She enjoys preventative medicine, dentistry, surgery and emergency medicine. Stacey has three yorkies (Joey, Penny & Cash), and two cats (Benji and Theon/Reek…who she adopted from Lakeview!). She enjoys spending time with friends & family, watching Netflix and Master chef and cheering for the OU Sooners.
Jessica, CVA – Lead Vet Tech / Veterinary Technician
Jessica is an Oklahoma native and grew up watching her parents in their medical careers and applied that to her love of helping and taking care of animals. She has been working in the veterinary industry since 2013 and received her Certified Veterinary Assistant (CVA) certificate through San Juan College. Jessica is now completing her prerequisites to apply to Veterinary School. She and her husband, Russ, have two kids, Chrisopher and Piper, and two dogs named Spira and Strider. Jessica and her family enjoy the outdoors, hiking, mountain biking and 3D printing.
Darby, BASVT, RVT – Registered Veterinary Technician (RVT)
Darby grew up in central Arkansas and discovered her calling to the veterinary industry while touring colleges. She graduated from Arkansas State University in 2016 with her Associates in Veterinary Technology as a Certified Veterinary Technician. Darby earned her Registered Veterinary Technician credentials in 2021 through passing the veterinary board in Oklahoma. In 2026, she graduated with her Bachelor’s of Science in Veterinary Technology from St. Petersburg College. Darby enjoys veterinary medicine, especially being an advocate and voice for the animals she’s helping. She and her son, Ayden, have a dog, Tonks, and cats Binx, Cobweb and Juno. Darby enjoys going to the park, zoo trips, spending time with family and the outdoors.
Veterinary Assistants
Mykayla – Veterinary Assistant
Mykayla grew up in Castlerock/Colorado Springs, CO and moved to Oklahoma as a kid. She was called to the vet industry by the growing desire to help animals in need and be their advocate. Mykayla received her Bachelor of Science degree in Animal Science and Equine Enterprise Certificate from OSU in 2021. Mykayla is pursuing her license as a Registered Veterinary Technician through Penn Foster. She and husband, Caleb, share their home with dog, Kindling, and four cats, Latch, Rory, Uumuu and Special Agent Tubby Custard. Mykayla enjoys reading, nail art and painting.
Brandon – Veterinary Assistant
Brandon grew up as a “military brat” moving around the country but calls Oklahoma home. After high school Brandon’s Mom encouraged studying engineering but he discovered his passion and love for caring for animals, which led him to graduate Oklahoma State University with a Bachelor of Science in Animal Science in 2024. He is excited to further his veterinary education and currently applying to Vet Schools. Brandon loves the relationships with clients and patients and is passionate about client education to help the pet receive the best care possible. He shares his home with his wife, Valeria, and dogs Celeste, Melao and new puppy Benito, who chose Brandon right before the 2026 snow storm. Brandon enjoys going to the gym, coaching soccer and spending time with family.
Caroline – Veterinary Assistant
Caroline grew up in Moore, OK and was inspired to become a veterinarian through watching her Mom rescue stray dogs. She changed directions and found her passion for caring for pets, especially in emergency situations, and is excited to grow her technical skills in surgery. She shares her home with fiancé, Cole, and dog Cady (Pomeranian). Caroline enjoys outdoors, going to the lake, music, concerts, learning guitar and collecting Elvis records & collectibles.
Victoria, CVA – Veterinary Assistant
Victoria grew up in Moore and Blanchard Oklahoma. She started as a kennel tech at the age of 16 and discovered her passion for helping animals. Victoria joined our Lakeview Team and has grown in her Veterinary Assistant skills and building relationships with her clients. She is also an amazing artist! Victoria has commissioned several pet portraits for our clients and team and has a new side business.
Kaylee, CVA – Supply Technician / Veterinary Assistant
Kaylee was raised in Moore, OK. She has always been interested in the veterinary industry since a kid and during high school earned her Certified Veterinary Assistant (CVA) from Moore Norman Technology Center in 2023. She loves being a voice for the pets and is currently seeking opportunities to further her veterinary education and become an RVT. Kaylee shares her home with dogs, Pim (mixed breed) & Pico (chihuahua), and three geckos, Klaus, Tarin, and Sgaeyl. She enjoys reading fantasy/romance and fishing.
Kennel Technicians
Taytim – Kennel Technician
Taytim grew up in Union City, OK surrounded by dogs, cats, horses, donkey, duck and bunny. Her love of animals drew her to the pet industry caring for dogs at a doggy daycare/boarding facility. Taytim came to Lakeview to grow her passion for caring for animals. She is currently pursuing her Certified Veterinary Assistant certificate from Penn Foster. Taytim has a dog, Freya (Belgian Malinois) – adopted from Lakeview, and three cats, Yoshi, Simba & Mrs. Puff. She enjoys hanging out with family, shopping, video games and training her dog.
Clariza – Kennel Technician
Clariza grew up in LA, CA and moved to OK to be closer to family in 2015. She was inspired to join the vet industry by being an advocate for animals. She has a background in kennel experience both from doggy daycare/boarding as well as vet hospitals. Clariza was inspired to join the Lakeview Team as she was passionate about Fear Free medicine. She’s pursuing her Registered Veterinary Technician degree through OSU soon. She has 5 pets, four dogs: Mojo/Peluche (Shih Tzu), Luca (Chihuahua), Santi (Pitbull), and Nova (Cockapoo), and two cats Luna & Milo. Clariza loves watching movies, playing with her animals, reading and spending time with friends.
Emery – Kennel Technician
Mary Kaitlyn – Kennel Technician
Grooming
Janice – Groomer
Janice is our expert groomer at Lakeview, and the first Fear Free Certified Groomer in Oklahoma! She joined our team in 2016 and has more than 30 years of grooming experience, and 26 years of working in veterinary clinics. Her vast array of knowledge of animal health and coat care, paired with her extensive skills through experiences, will provide your pets the absolute best care. Janice and her fiancé, Terry, have two dogs, Thor and Blueberry. She enjoys family time, music entertainment and socializing at work.
Administration
Alicia – Practice Manager
Alicia is Dr. Cramer’s wife and Practice Manager of Lakeview Pet Hospital. She and Dr. Cramer are proud parents to Rhett and Anistyn, who you may recognize on our Lakeview Team videos. Alicia joined the Lakeview team after serving as a Pilot in the Air Force for 15 years, both as Active Duty and Air Force Reserve. She is now working in the Reserves part-time as a recruiter for The United States Air Force Academy and Air Force Reserve Officer Training Corps accession programs. The Cramer family currently serves two spoiled kitties named Aero and Dakota, and has also adopted Guinevere and her kittens, Gelatinous Cube (GQ), Caresy and Princess Anna from Lakeview. Alicia enjoys spending time with family, flying, traveling, crafting and her faith.