Client Service Representatives (CSRs)


Sarah – Office Manager/Lead CSR

Sarah has been a Lakeview Team member for 3 years, and proudly has over 12 years of administrative and customer service experience. She enjoys veterinary medicine for the clients and challenge of something new every day. Sarah stays busy with two kids, JJ and Gaby, and loves being active with their sports activities. She has a dog, named Honey, and a cat, named Sniffles. Sarah and her boyfriend, Caleb, enjoy running, working out and Indian food. She also loves gardening and baking amazing treats for our Lakeview Team.


Bobbie – Inventory Manager/CSR

Bobbie joined our Lakeview team in 2018. She has a background in customer service and retail with 7 years of experience. Bobbie and her husband, Daniel, have a son named Parker, and they lovingly share their home with a cat named Chips, who she adopted from Lakeview. She enjoys family gatherings and spends her free time crafting.


Megan – CSR

Megan has worked in the veterinary industry for 3 years and joined our Lakeview Team in 2019. She loves animals and enjoys working in veterinary medicine, especially celebrating the success stories. Megan is a proud parent to 2 dogs Harley & Dodger, and cat Sammie. In her spare time, she enjoys reading, growing plants, hiking, and camping.


Cassandra – CSR/Kennel Assistant

Cassandra is a Colorado native and graduated from Johnson & Wales University in 2012 with a Bachelor’s of Management degree. She has a strong background in customer service and human resources, but ultimately came back to her passion

for animals and decided to pursue her veterinary career. In 2020, she and her husband, Dustin, moved to Oklahoma City and she started classes to finish her prerequisites to apply to vet school. She loves the veterinary industry for helping both pets and people and hopes to start school for veterinary medicine in the next couple years. Cassandra and Dustin share their home with two dogs, Elsa & Kylo, and two cats, Princess and Black Mamba. They both enjoy time outside hiking or going to the dog park, and spending time with friends and family.


Emily – Office Assistant

Emily grew up in Newcastle, Oklahoma is currently a junior attending the University of Oklahoma (OU). She has been dancing since the age of two and has been a dancer on the OU Pom Squad since her freshman year. She is majoring in Biology pre-vet and plans to begin applying to vet schools in 2021 with hopes to become a small animal veterinarian. Emily has a dog, Remy, and cat, Marbles. In her free time, she enjoys top golf, dancing, being outdoors, and spending time with family.


Veterinary Technicians/Assistants and Kennel Assistants


Caleb – Surgery Lead/Veterinary Assistant

Caleb joined Lakeview Pet Hospital in 2013. He is passionate about health and fitness and currently pursuing his Physical Trainer certification. He has two dogs, Timber and Lady, and one cat named Bo. Caleb enjoys time with family, professional sports and anything with peanut butter. His interests include Spartan Obstacle Course racing, nutrition and playing sports.


Stacey – Registered Veterinary Technician (RVT)/Lead Vet Tech

Stacey is an Oklahoma native from Yukon. She found her passion for veterinary medicine after rescuing a kitten and nursing it to health. Stacey graduated OSU-OKC in 2016 with her Associate Veterinary Technology and is credentialed as a Registered Veterinary Technician (RVT). She enjoys preventative medicine, dentistry, surgery and emergency medicine. Stacey and her fiance, Josh, have three yorkies (Joey, Penny & Cash), and two cats (Benji and Theon/Reek…who she adopted from Lakeview!). She enjoys spending time with friends & family, watching Netflix and Master chef and cheering for the OU Sooners.


Angela – Veterinary Assistant

Angela has grown up around animals all her life and joined the Lakeview Team in 2018. She is currently finishing her undergraduate college degree and is applying to Oklahoma State University College of Veterinary Medicine. Angela ultimately wishes to be a mixed animal veterinarian who sees large and small animals. She and her husband, Austin, enjoy spending time with their two dogs, Bear and Bella, and cat Ollie. In her spare time, she likes to travel, watch Cleveland Sports teams, and bake life-changing chocolate chip cookies for our Lakeview Team.


Braden – Kennel Assistant

Braden is from Choctaw, OK and recently graduated from the University of Central Oklahoma (UCO) in 2020 with a Bachelor of Science degree in Biology. He is presently pursuing his veterinary passion and hopes to attend the prestigious Oklahoma State University College of Veterinary Medicine (GO POKES!). Braden desires to become a small and exotic animal veterinarian. He has two dogs, Milk and Kendrick, and a ball python snake named Melly. Braden enjoys going to the gym, playing basketball, and hanging out with his friends and family.


Grooming



Janice – Groomer

Janice is our expert groomer at Lakeview. She joined our team in 2016 and has more than 30 years of grooming experience, and 26 years of working in veterinary clinics. Her vast array of knowledge of animal health and coat care, paired with her extensive skills through experience, will provide your pets the absolute best care. Janice and her fiancé, Terry, live in Yukon and have three dogs, Thor, Freckles and Blueberry. She enjoys family time, music entertainment and socializing with friends.


Administration


Alicia – Practice Manager

Alicia is Dr. Cramer’s wife and Practice Manager of Lakeview Pet Hospital. She and Dr. Cramer are proud parents to Rhett and Anistyn, who you may recognize on our Lakeview Team videos. Alicia has served as a Pilot in the Air Force the past 15 years, both as Active Duty and Air Force Reserve. She is now working in the Reserves part-time as a recruiter for The United States Air Force Academy (USAFA) and Air Force Reserve Officer Training Corps (AFROTC) accession programs. The Cramer family currently serves two spoiled kitties named Aero and Dakota, and has recently adopted Guinevere and her kittens, Gelatinous Cube, Caresy, Rockrain and Princess Anna from Lakeview. Alicia enjoys spending time with family, flying, traveling, crafting and her faith.